FAQs

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How do I select my crystal?

Selecting a crystal is based on what suit you best, not focus on its function, size or colour. We suggest you to spend time playing around and looking at any crystals. Spot out which ones are the most outstanding to you as they are calling you!

How do I use my crystal?

There are many ways to "use" your crystal. We suggest to cleanse your crystal first. You can then connect with your crystal by holding it on hand and communicating with it as your best friend!

How often do I cleanse my crystal?

Cleansing your crystal from time to time is a need. Generally speaking, you can do it whenever you want.

Can I use crystal for my animals?

Absolutely! Animals love crystal energy. So do plants!

How do I know what crystal I will get?

Most of our items are one of a kind and you will get the exact piece from the photos you see. For exceptional items, we would mention it in "Product Description" specifically.

Do you ship to my country?

Yes! We ship worldwide.

When will my order arrive?

We aim to dispatch your order within 3 business days however times may be longer during busy periods. For shipping details, please see our shipping policy page.

May I return my crystal?

Please see our return policy page for more infomation.

May I cancel my order?

We cannot guarantee that all orders can be cancelled as they may have already been processed, however we try our best to cancel orders upon request.